Having worked in the IT outsourcing for more than 7 years I studied this industry very well and built a strong vision of it. Thus, I believe, that IT outsourcing has too many grave weaknesses, no one, usually, is trying to rectify. Moreover, these weaknesses do not seem to be known or recognized by any party – neither by vendors nor by customers. Therefore, in my (forthcoming) blog I aim to pay a special attention to them.
In this article we’ll discuss a blog post of a small outsourcing firm – not one of the best, but, most likely, one of the worst representatives of the IT outsourcing industry. But that’s even better as more serious companies are trying to detect and conceal their weaknesses, while companies like this one do not pay much attention to self-examination. Yet still, I believe, the problems revealed are common for all IT outsourcing companies!